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How to track your shipment

Tracking your shipment is a relatively simple process. Here are the general steps to track your shipment :

  1. Get Your Tracking Number: The first step is to obtain the tracking number associated with your shipment. This number is usually provided by the courier or sender of the package. It may take the form of an alphanumeric, barcode, or numeric code.
  2. Visit the Courier’s Website: Visit the website of the courier managing your shipment. Most major cell phone providers have easy-to-use websites with tracking tools. Some examples are FedEx, UPS, USPS, DHL and others.
  3. Locate the Tracking Section: On the courier’s website, look for the “Track your shipment” or “Track your shipment” section. To find out the status of the shipment, enter the tracking number here.
  4. Enter the Tracking Number: In the field on the website, enter your tracking number. Don’t forget to accurately enter the number.
  5. Click “Track” or “Submit”: To start tracking after entering the tracking number, click the “Track” or “Send” button.
  6. View the Shipment Status: The courier’s website displays the current status and location of the shipment. You can view information such as the package pickup date, its current location, and the estimated delivery date.
  7. Check for Updates: If your item is in transit, please continue to check your tracking information regularly. As the package moves through the delivery network, its status may change.
  8. Contact Customer Support: Please contact your carrier’s customer service if you have tracking issues, shipping questions, or notice an exception status.
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